Support

We're a small team in early access and we read every message. Reach us by email and we'll help you get unstuck.

Email us

support@tryhardly.com

We typically reply within one business day. To help us move faster, include your account email and, if it's about a quest, the quest title or link.

Getting started

New here? Browse open work on the quest board, or post what you need done in about a minute — no account required.

Request help

Policies

Read how refunds, disputes, and the marketplace rules work before you start.

Refund & dispute policy

Safety & conduct

Our community guidelines keep things fair and safe for clients and adventurers alike.

Community guidelines
Early access

Where things stand

  • We're launching locally in Redding, CA first, with starter quests seeded so the board isn't empty on day one.
  • You can post a job or sign up for work alerts right now without an account. We line up local help and follow up by email.
  • Marketplace payments run on Stripe: a payment method is authorized at booking, the charge is captured for completed tasks under platform rules, and worker payouts are made through Stripe Connect after completed-task payment capture. We'll tell you clearly when your account can use them.
  • Accounts and quests are reviewed by our team to keep early access safe. Email verification and admin moderation are in place.

Found a bug or have feedback? That's exactly what early access is for — email support@tryhardly.com.